Shipping and returns policy

Our products are shipped with Fedex, DHL or UPS. As soon as your products are shipped you will receive a Track-and-trace code. Delivery times may vary by product and up-to-date delivery times are shown on the products pages.

 

Shipping costs Europe


With orders below  €100,- incl. VAT within the European Union the costs of shipping are €14,95,- 

With orders above  €100,- incl. VAT within the European Union the costs of shipping are free of charge.



Shipping costs Wordwide


For shipping outside of the European Union please contact us for a quote.

 

Returns policy

Are you not satisfied about your products or did you receive faulty items?

  • 14 day cooling off period on all our products
  • Refunds: within 14 days after we receive products back
  • Faulty items: in 90% of all the cases you receive a working product within 14 days



Defects and warranty


Do you have a problem with a product?

We want to keep our customers satisfied and if you have a problem with your machine, we try to resolve this as quickly as possible. We have almost all parts in stock, and if not in stock, we can order it quickly with our suppliers. In 90% of cases you are a working product at home within 14 days.